Rewards and points

1. What ⭐ points are

Internal SocialPro Giveaways points are an internal reward with no monetary value earned through objective actions on the platform (daily sign-in, verified missions and entry into free giveaways). They are not currency, do not represent financial entitlements and cannot be converted into money.

2. System rules (invariants)

• Points cannot be purchased, transferred between users or sold.
• Points cannot be lost through chance or unilateral decisions, except in cases of fraud.
• Points cannot be multiplied through chance.
• Points are earned only through verifiable objective actions.
• Rewards have a fixed cost, published in the shop.
• Internal giveaways are free — entry is not paid for with points.
• External partners do not change the internal SocialPro balance.

3. Permitted sources of points

Points can currently be generated only from these sources:

• Daily streak: daily sign-in (streak).
• Missions: verifiable actions such as following a creator on a linked social network or joining the creator's Discord server.
• Entry into internal giveaways: an entry bonus (once per giveaway).
• Administrative adjustments: corrections recorded by the SocialPro team with a documented reason.

Any other hypothetical source (betting, roulette, jackpots, multipliers, random cases, upgrades, case battles or deposits with an external partner) is prohibited by design. The platform includes a technical guard that prevents unauthorised sources from being inserted.

4. Rewards catalogue

The current catalogue includes three reward types, all with a fixed cost and limited stock:

• CS2 skins — direct redemption or a free giveaway prize. A valid Steam Trade URL is required.
• Gift cards (Riot / Steam / PSN) — direct redemption with a per-user monthly limit.
• Merchandise — team shirts and merchandise, with dispatch reviewed manually.

Cosmetic rewards (badges) with no economic value may be awarded for participation milestones.

5. Redemption and delivery

Redemption deducts the fixed cost from the user's balance and creates a delivery order with pendingstatus. All orders are subject to manual review before dispatch, with indicative times of:

• Digital gift cards: up to 24h.
• CS2 skins: up to 48h, subject to a valid Trade URL and the Steam account being in good standing.
• Physical merchandise: 7-14 working days after order verification.

If we identify indications of multiple accounts, fraud or a breach of these terms, the order may be rejected and the reason will be sent to the user's registered email address.

6. Controls

• +18. The platform is not available to minors.
• Steam identity verification for skins and tax adjustments where applicable.
• Delivery log with the date, reference value and trade URL used.
• Per-user monthly limits for categories with economic value.

7. Tax

Prizes in kind may give rise to tax obligations for the organiser or winner under applicable law. If applicable thresholds are exceeded, SocialPro will request the information needed to comply and inform the winner of the relevant details before delivery.

8. Changes

These rules may be updated to reflect changes to the catalogue, operations or applicable regulations. Any change will be published here with a new update date and communicated through the platform's usual channels.

9. Contact

For questions about points, redemptions or deliveries, write to info@socialpro.es.